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Empowerment Tip
Be Flexible and Adaptable

Self-confident people can adapt to change quickly for the good of the organization. Low-confidence people, in contrast, want to preserve the status quo. Often they lack the mental flexibility and adaptability to cope with change. If you show a willingness to accept change readily, you will project an image of self-confidence. Of greater significance, adapting to change will enhance your self-confidence.

Margot Camilleri is a case in point about projecting self-confidence by being flexible and adaptable. She was a newly appointed regional manager in a retail chain, with jurisdiction over ten department stores. Margot enjoyed her new position. She also liked the condominium in Atlanta she had just purchased as part of her relocation. Five weeks into her new position, she received an urgent call from the home office. The store in Charlotte, North Carolina, was in trouble, and the company wanted Margot to manage the store for the intermediate future. With a sinking feeling in her stomach, Margot said yes. Her action plan for her second relocation in several months involved renting out her new home and finding an apartment in Charlotte.

Sudden changes in positions and cities created some temporary chaos for Margot. Nevertheless, she further ce?mented her claim to big things with her company. Top management admired her willingness to relocate twice for the good of the organization. Margot also projected the image of a retailing executive with a can-do, flexible, confident attitude.