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Empowerment Tip
Use Impressive Nonverbal Behaviour

A self-confident person not only speaks and writes with assurance, but also projects confidence through body posi?tioning, gestures, and manner of speech. Not everybody interprets the same body language and other nonverbal signals uniformly. Yet here are aspects of nonverbal behavior that will project an image of self-confidence in most work situations:

1. Use erect posture when walking, standing, or sit?ting. Slouching and slumping are almost universally interpreted as an indicator of low self confidence.
2. Exhibit dominant behavior such as standing up straight during a confrontation. Cowering will be interpreted as a sign of low self-confidence.
3. Pat other people on the back (not backside) and nod your head slightly during the patting.
4. Stand with your toes pointing outward rather than inward. Toes standing outward is usually per?ceived as an indicator of superior status, while toes pointed inward is perceived as inferior status.
5. Speak at a moderate pace and use a loud,confident tone. People lacking in self-confidence tend to speak too rapidly or very slowly. Whispering cre?ates the image of a low-confidence person.
6. Smile frequently, in a relaxed, natural-appearing manner. At the same time maintain eye contact with those around you.

A general approach to using nonverbal behavior that makes you appear confident is to make appearing self-con?fident your goal. When this type of internal programming takes hold, you are likely automatically to carry out many of the behaviors mentioned here. By saying to yourself, I am going to look confident in this meeting," you will have moved an important step toward appearing confident.